Terms of Service

1. Introduction

These Terms of Service (Terms) govern your access to and use of the aengram website and any products or services offered by Aengram Pty Ltd (we, us, our). By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree, you must not use our website or services.

2. Services

We develop and offer ambient safety and fall-detection technology designed to support independent living. These Terms apply to your use of our website. The specific features, availability, and terms applicable to any paid product, pilot, or service will be set out in a separate agreement or order form.

3. Use of the website

You agree to use our website and services only for lawful purposes and in a way that does not:

• breach any applicable local, state, national, or international law or regulation;
• infringe the intellectual property or other rights of any person;
• introduce viruses, malware, or other harmful code;
• interfere with or disrupt the security, integrity, or performance of our website or services.

4. Intellectual property

All content, software, designs, trademarks, and other materials on our website are owned by or licensed to us and are protected by Australian and international intellectual property laws. You may not reproduce, modify, distribute, or commercially exploit any part of our website or services without our prior written consent.

5. Privacy

Your use of our website and services is also governed by our Privacy Policy. By using our services, you consent to the collection, use, and disclosure of your personal information as described in that policy.

6. Disclaimers

Our website and services are provided on an "as is" and "as available" basis. To the maximum extent permitted by law, we exclude all warranties, representations, or guarantees of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for purpose, and non-infringement.

Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy under the Australian Consumer Law or any other law that cannot be excluded.

Our technology is intended to assist carers and care systems. It is not a substitute for professional medical advice, diagnosis, or treatment, nor for human supervision or emergency services where required.

7. Limitation of liability

To the maximum extent permitted by law, Aengram Pty Ltd will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising out of or in connection with your use of our website or services.

Where liability cannot be excluded under the Australian Consumer Law or any other applicable law, our liability is limited, at our option, to the resupply of the relevant service or the payment of the cost of having the service resupplied.

8. Indemnity

You agree to indemnify and hold harmless Aengram Pty Ltd and its directors, officers, employees, and contractors from any claim, loss, damage, liability, cost, or expense arising out of your breach of these Terms or your misuse of our website or services.

9. Termination

We may suspend or terminate your access to our website or services at any time if you breach these Terms or otherwise engage in conduct we reasonably consider inappropriate. Upon termination, your right to use our services immediately ceases.

10. Governing law

These Terms are governed by the laws of Western Australia, Australia. Any dispute arising under or in connection with these Terms will be subject to the exclusive jurisdiction of the courts of Western Australia.

11. Changes to these Terms

We may update these Terms from time to time. The current version will be published on our website with the revised last updated date. Your continued use of our website or services after any changes constitutes acceptance of the updated Terms.

12. Contact us

If you have any questions about these Terms, please contact us via the contact form on our website.